w12ksy
New member
Well today was the day to pick up my Abarth after the usual long wait, looking forward to this morning - what a nightmare!
Phoned up by the dealer at 10.10am just as I was pulling into Liverpool Street train station have I got my driving licence with me because without it I cannot take delivery of the car. Well I didn't have it with me but why did they not phone me yesterday to make sure I would be bringing all the paperwork with me.
So, I got back on the train (another 1 hr journey) met my girlfriend who brought my licence to the station then back on the train (another hr), got on another train to the dealers area then walked about a mile to the showroom. Not very happy with the whole situation but never mind would soon get my car.
Oh dear, although I had been assured that I did not need to order the split rear seats as they were now standard my lovely new car was missing the split rear seats - god I was p****d off.
Eventually managed to negotiate a reasonable outcome and drove my car home some 5.5hrs after the original pick up time.
I can't wait to get the phone call from Fiat UK regarding my "new car experience"
What a disaster.
Phoned up by the dealer at 10.10am just as I was pulling into Liverpool Street train station have I got my driving licence with me because without it I cannot take delivery of the car. Well I didn't have it with me but why did they not phone me yesterday to make sure I would be bringing all the paperwork with me.
So, I got back on the train (another 1 hr journey) met my girlfriend who brought my licence to the station then back on the train (another hr), got on another train to the dealers area then walked about a mile to the showroom. Not very happy with the whole situation but never mind would soon get my car.
Oh dear, although I had been assured that I did not need to order the split rear seats as they were now standard my lovely new car was missing the split rear seats - god I was p****d off.
Eventually managed to negotiate a reasonable outcome and drove my car home some 5.5hrs after the original pick up time.
I can't wait to get the phone call from Fiat UK regarding my "new car experience"
What a disaster.