General Gearbox/Clutch noise on new 500

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General Gearbox/Clutch noise on new 500

Hmm. My 500 just started doing this today (I've had it for 2 weeks now, and loving it until this started). Any more news on an official explanation for it, that I might be able to take to my dealer, as I have a sneaking suspicion I'll be palmed off with the "that's normal" line otherwise. (I can hear it over the stereo, so it's not quiet...)
 
Hmm. My 500 just started doing this today (I've had it for 2 weeks now, and loving it until this started). Any more news on an official explanation for it, that I might be able to take to my dealer, as I have a sneaking suspicion I'll be palmed off with the "that's normal" line otherwise. (I can hear it over the stereo, so it's not quiet...)

Just a suggestion, but see if you can print this thread and show it to your dealer - could save a lot of time. They could speak to Fiat Uk who are now well aware of the problem and more importantly - the inexpensive cure!

Good luck and keep us posted. (y)
 
Just a suggestion, but see if you can print this thread and show it to your dealer - could save a lot of time. They could speak to Fiat Uk who are now well aware of the problem and more importantly - the inexpensive cure!

Good luck and keep us posted. (y)

yea they do have the coil on saw one today

now i am pickled as to what they did

will keep you'll posted
 
hum you know it actually sounds like the gearbox input shaft is being picked up and spun in the casing that would explain the problem getting worse maybe the 514r gearbox is not so good for the vibration of the diesel

anyway were guna be sorting one soon in accordance with what fiat say so will know soon what the cause really is
 
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hum you know it actually sounds like the gearbox input shaft is being picked up and spun in the casing that would explain the problem getting worse maybe the 514r gearbox is not so good for the vibration of the diesel

anyway were guna be sorting one soon in accordance with what fiat say so will know soon what the cause really is

Cheers pip, really appreciate you being on the case and again, thanks to baxwalker for the original post and follow up. (y)
 
Milage now over 2000 miles and clutch/gearbox absolutely silent still on gear changes. Still not sure exactly what was fitted but it's done the job perfectly. As i mentioned before, it transformed the driving pleasure of the car totally once it was sorted.
 
Milage now over 2000 miles and clutch/gearbox absolutely silent still on gear changes. Still not sure exactly what was fitted but it's done the job perfectly. As i mentioned before, it transformed the driving pleasure of the car totally once it was sorted.

Any idea what they did to rectify the noise mate?
My car was held at Portbury for 3 weeks and Fiat CC claimed they didn't know why. My dealer was also in the dark with the delay.
 
Any idea what they did to rectify the noise mate?
My car was held at Portbury for 3 weeks and Fiat CC claimed they didn't know why. My dealer was also in the dark with the delay.

If you read back through this thread, you should get a fair idea of what I did to get the fault rectified. It wasn't a major fault but just annoying on an otherwise brilliant design. All I know is that they fitted a clutch hydraulics damper which is fitted to other Fiat diesels. Not expensive and quick to fit is what I was told. Plan to have a look underneath over the weekend and will let you all know what I can see.
 
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I think mine has started doing this :( only 200 miles into her life.

Any official word what the part was or just go to the dealer and say whats wrong :cry:
 
I think mine has started doing this :( only 200 miles into her life.

Any official word what the part was or just go to the dealer and say whats wrong :cry:

Mine became noticeable at around 200 miles. Tell your dealer to contact Northgate Garage Canterbury - They have the answer as they along with a specialist from Fiat UK sorted the problem.

Failing that take some notes from the ealier pages of this thread - the clues are all there :)
 
hum you know it actually sounds like the gearbox input shaft is being picked up and spun in the casing that would explain the problem getting worse maybe the 514r gearbox is not so good for the vibration of the diesel

anyway were guna be sorting one soon in accordance with what fiat say so will know soon what the cause really is

Pip, Any further developments on this problem. :cry:
 
Are you getting this problem to then? The 500 in going in on monday for them to have a look and a printout of this thread to help them on their way
 
Are you getting this problem to then? The 500 in going in on monday for them to have a look and a printout of this thread to help them on their way

Yep, had it from the start. At first I thought that it was characteristic of the model but when it got worse I took it to the dealership where they confirmed that they had had this complaint from another owner and had stripped the clutch out on that car (with Fiat's permission) but couldn't find anything wrong. Their informed (sic) opinion was that it was normal. :bang:

I know Baxwalker has had his successfully fixed and you would be advised to highlight the name of the garage that remedied his noise so that they can ring up and find out what they did, might save a lot of faffing around.

Please try to find out as much info as possible and post as soon as you are able. You might ask the question, "is this a known fault and has it been remedied on production models" as I know that baxwalker has said that a Fiat troubleshooter was overseeing his diagnosis & repair and reported it back immediately to Fiat HQ.

Until now the definitive cause and remedy have not been officially posted which is why I resurrected this thread and I am happy to wait until pip has investigated further and gives us the full story. Then my dealer will have no excuse for not taking it in and putting it right.
 
I thought the problem was that the 500 diesel engines did not have the clutch hydraulic damper like the other fiat diesels, once this was fitted the problem was solved, not an expensive fix either. Unless there is more to it than that?
 
Just picked my Fiat 500 up. The difference is astounding! The clutch operation is now silent and without a hint of a vibration. It's like a different car - the one it should have been when I bought it.
I don't know the exact part used but it's a damper in the hydraulics for the clutch which Fiat fit to certain other diesel models.


I must thank Northgate Garage (Fiat), Canterbury and in particular the Workshop Manager, Barry and his team for the way this problem has been handled. The efficiency and friendliness from Chris in Sales to Barry in Service has been superb!

Also, thanks to all forum members who have contributed to this thread.

(y)
I thought that was all it was !! Is there more to it ,,anyone?:confused:
 
Don't want to cause any undue alarm as it is almost certainly just that modification and the problem should be resolved. The reason that I haven't had mine done is as stated in my previous post, and until such time as Fiat put out a TB to that effect my dealership, Westover Fiat (Poole) don't consider it to be a problem.

Baxwalker (and now Puntostar) are fortunate enough to have had dealers that (in Baxwalkers case) made the effort to resolve the problem whereas mine says that the noise it is normal.

This is my reason for waiting for Pip to sort the problem as then I will have the information from the horses mouth so to speak.

Also the reason I asked Puntostar to try and glean as much information as possible regarding his repair.
 
When the car goes in on monday ill tell them everything, when i was there booking the car in i told them that a lot of people have been having this problem but i was talking to a sales man, so in one ear out the other.

If i were you i would phone the dealer that fixed the other members car and ask them to phone your dealer to tell them its not "normal" and it need to be fixed.

Ill talk to one of the mechanics there and see if i can get more sence out of him
 
Grimwau, why dont you phone some other dealers, tell them whats up and they may have done some already. Try Harwoods on the Island or Mill Lane in Aldershot. Thing is, Westover is a huge multi franchise and the Poole one was Olympian before who were beyond terrible... maybe still some lax Olympian peeps there. Why not phone Westover in Salisbury too, they are much better than Poole.
 
Grimwau, why dont you phone some other dealers, tell them whats up and they may have done some already. Try Harwoods on the Island or Mill Lane in Aldershot. Thing is, Westover is a huge multi franchise and the Poole one was Olympian before who were beyond terrible... maybe still some lax Olympian peeps there. Why not phone Westover in Salisbury too, they are much better than Poole.

I might just do that, it was only that Puntostar was having his done yesterday and littlepip was actually going to be investigating one at the core level that made me decide to wait. Especially as I know that no damage is being caused by this problem, it is just an annoyance.
:idea:Just as an aside though I certainly might use Harwoods for my first service as you suggested, especially if a suitable time can be arranged with them then we can (not you and me, me and the wife) take a short break on the island whilst it is being done.(y)
 
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