Technical The dreaded 'dead dash'- but what actually fails?

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Technical The dreaded 'dead dash'- but what actually fails?

Steve70

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Barely a week of Stilo ownership and I've become the latest victim of the 'dead dash' syndrome where all the instruments, LCD display and illumination on the main cluster fail. Drat! It seems a common enough problem judging by other threads on here and I'm aware of the various companies on ebay and elsewhere offering a repair service by post, but before I ship mine off, as an electronically minded person I'm just curious to know what it is on the cluster that actually fails- is it a faulty IC, open circuit resistor, or capacitors going leaky? I'd love to know...

Steve
 
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That's a fair question actually and one I'd be curious enough to want to know the answer to as well.

Sadly I can't help you with the answer.

What I would say is there is a chap on this forum, Yellow Stilo I believe his name is (Dutch chap if I recall), who is extremely well regarded around these parts and offers very competitive rates on repair.

Also, avoid like the plague Instrument Repairs UK, the ones that were featured on the Wheeler Dealers Audi TT episode I think it was. The guy running the place is an utter tool and whilst they electrically fixed my clocks, physically they badly damaged them. I tried to sort it out with them and in the end they just kept ignoring me, despite initial promises to resolve it. Ultimately I ended up claiming the money back through my credit card.


Your other option is to find a set of clocks with less miles on than your car currently has and have the mileage corrected on them. The regular software, MultiECUScan, will only let you increase the mileage.
 
Thanks for the tips guys, that's all useful stuff to know. I will find Yellowstilo and go from there. No harm in asking him about what specific component (or components) fail. If I find out, I'll tell you!

I hope I'll have better luck with the car eventually, after an unpromising start. Being a diesel Multiwagon it ticks all the boxes I need as a workhorse and it will be a 'big brother' to my two Cinquecentos.

Steve
 
Just went to move the car and found the instruments came back to life for a few minutes then froze when I was going through the menu. Might be worth waggling the connectors behind the cluster before I send it off for repair.

Steve
 
Could be worth trying what Maigretnz suggests.

I'd be surprised if it was a connection issue on the back of the unit. The plug is a pretty robust thing with a cammed connector which locks in place. The socket is soldered directly to the PCB too.

If it's intermittent then a power issue is certainly plausible.
 

My instrument cluster had the same 'dead dash' failure.

I removed it, examined the PCB and components closely but could see no obvious sign of either dry joints or component failure so I firmly wiped the PCB around the ICs thoroughly with electrical cleaner and also the multi-pin socket and at the same time 'bent' the pins to ensure a firm contact in the socket.

It did the trick!


 
Thanks for the advice. I will certainly check/clean examine the fuses and connectors as I would have thought that if the dash had 'died' it would stay dead and not come back up again. Coming from the comparative simplicity of a Cinquecento, I'm astonished at how many fuses the Stilo has, but then again I've never owned a car as new as this before....

Steve
 
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