Very good price that. I thought my local dealer was good at £18 (£15+VAT).
General Key code card
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General Key code card
Very good price that. I thought my local dealer was good at £18 (£15+VAT).
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I can see why theu don't inform customers about security codes, but manufacturers should try to make them easier and cheaper to obtain.
Motor Mech are having my car for a service and some other bits, they have a good reputation but I am kinda miffed as to why they want so much more for codes then dealers. I bet plenty of people have paid that 35 pound without question,because independent garages are known to be cheaper then dealers.
Motor Mech are having my car for a service and some other bits, they have a good reputation but I am kinda miffed as to why they want so much more for codes then dealers. I bet plenty of people have paid that 35 pound without question,because independent garages are known to be cheaper then dealers.
Proudstiloowner
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I'm not living in the UK, but I do want to have the Code for reading my Body computer and to programm an extra key. Atm I've got only one key...
Is it possible for me to obtain a code? I can send through PayPal or Just by a donation for this amazing Fiat Forum!! Might as well do a donation, as this forum already saved me multiple times...
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As above I'd be interested it this if it it still reasonable price
Since Neil left Sturgess they unfortunately no longer post on the forum, however if you give them a call and mention that you heard about them through the forum they might be inclined to offer a small discount.
Proudstiloowner
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Bummer... I do not know if they handle from outside UK. I am going to email them and I will see what happens from there on.
Thanks for letting know!
Thanks for letting know!
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dtimmins1985
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No that wont work - thats for your Stereo
Your correct, the code is longer and come in an email directly to Fiat - like below.
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rosswright
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They will hate me for posting this! But I managed to get all codes for free by contacting the retraina group via email [email protected]
And stating that I’d like to request my codes under data protection, as bare in mind the car is your property and you have a right to have access to information held about it.
And stating that I’d like to request my codes under data protection, as bare in mind the car is your property and you have a right to have access to information held about it.
Proudstiloowner
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I don't this will apply for cars outside the UK?
Will it? (small hope that it will). They might use software for this.
Will it? (small hope that it will). They might use software for this.
I'd suspect not, I'm afraid.
The Data Protection Act [the act] is a UK Parliament act of law, which is therefore only of use in the United Kingdom.
The act however is born from a European Union Directive, so all European Union member states should have enacted similar laws in their territories, however there will of course be subtle differences. So it's not possibly to say if or how citizens of other member states would be able to go about obtaining this information.
If you don't live in a European Union member state then such laws allowing access to personal data may not exist at all and citizens will have to explore what legal options are available within their country.
It may not be an issue in other countries anyway. The reason key codes were never issued with the car in the UK is because insurance companies prevented them from being issued with the car at the time, for security reasons. It could be that in other countries the code card was provided with the vehicle information pack at the point of purchase.
There is also the issue of who holds the codes for vehicles in other countries. The Retainer Group serves the UK, I don't know whether they hold vehicle data for other countries.
Hats off to Ross for getting his code out of Retainer Group for free but I actually think they had no legal obligation to provide him with the information. Without wishing to start a legal argument; the data protection act relates to personal and sensitive data, so they only have to give information held in relation to the person. I don't see how they can relate the data they hold back to any particular individual, so I don't think they needed to give it out on a DPA request. Lets face it the data they hold should simply be a chassis number and the codes relating to it, it should have no personal data (such as name, address) held against it at all.
They probably just did what most ill advised people do when faced with a legally based information request, lightly soiled themselves and provided the information asked for so as to avoid any further conflict or hassle.
Still, well done Ross for managing to get this information out of them for free anyway. If they thought they were acting under DPA (which I say they weren't) they could have charged a small admin fee for providing the data.
dtimmins1985
Established member
I get that - regarding the chassis number and codes and no personal data relating to it...
But, there maybe a catch to how this chap managed it.
When you buy the car new - it gets put in your name and the ISR database is notified of the owner, so they do have some data on the individual (name address, d.o.b, maybe a password to have owner changed over etc).
When i bought both my stilo's - they came with ISR paper work and a form to fill in when the car is sold on... so they do know the owners information if that has been filled in - could that allow you to say i want my codes under the DPA lol..
rosswright
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You’re totally right, it’s certainly a legal mind-field and it’s smarter for them to give me the code. The argument being that the data is sensitive and under the ICO guidelines:
8. Does the data impact or have the potential to impact on an individual, whether in a personal, family, business or professional capacity?
- Yes The data is ‘personal data’ for the purposes of the DPA.
It can be argued that the data has potential to impact on an individual in terms of theft.
Although, I was certainly expecting them to charge me £10 (the maximum fee for digital records) and I was really surprised when they didn’t.
I believe they also maintain the ISR records which would contain personal data, so if they have an identifiable link between the two on the system. Again that could make it worthy of DPA.
I think a good lawyer could happily argue either side, but I agree as someone who has to deal with these sort of things regularly. They certainly took the easy route!
If they do link the security codes to a person / owner on their database then Ross is indeed on to an absolute winner and I agree you could indeed argue it's applicable under the DPA. Good work Ross!
Only through your local Fiat dealership, hit and miss on prices. Mine cost £25 from Nuneaton Fiat.
If the parts department say they can't get them then they are idiots and you'd best look for a good Fiat dealership
Hi. What are you trying to do?
The necessary info can be exracted from the bofy computer on certain models.
Charlie
I need to re-programming key because stop working and i have to open and close manualy. I've got FiatEcuScan and cable to do it.
I had same problem with my previous stilo.
When i bought this one, previous user don't gave me key code card
I had same problem with my previous stilo.
When i bought this one, previous user don't gave me key code card
Only through your local Fiat dealership, hit and miss on prices. Mine cost £25 from Nuneaton Fiat.
If the parts department say they can't get them then they are idiots and you'd best look for a good Fiat dealership
They have it in the database or need to connect to the body computer ?
Ignition Key Number Code.
Immobiliser Code.
Radio Code.
These are obtained from the International Security Register via the security desk at Retainagroup.co.uk (www.retainagroup.com), email address [email protected]
Retaina Group will only deal with authorised Fiat Dealerships, hence why you have to go through Fiat to get them.
