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500 Our second BNW 500 1.2 Lounge, this time with black/grey sail cloth interior

Introduction

So 1 September came and Glyn Hopkin St Albans really did do us proud.

In fact, I am going to start by talking about the dealer experience, given that so often there is (well-deserved) criticism of the dealers on here.

Up to the point of hand-over, the salesman Danny and the business manager Marcos had been excellent, negotiating what I believe was a very fair deal, and more importantly resolving a couple of obstacles which I have written about elsewhere (https://www.fiatforum.com/500/327582-my-500-has-been-cloned.html).

When it came to the handover, I was due to pay £450, being the balance of my contribution to the deposit. Instead, I was told I only needed to pay £203, because by the time they had cleared the finance on my old car (which I had handed in a month or so ago) the balance due was less than they had expected. I take my hat off to them for passing that back to me, rather than massaging the figures so that I was none the wiser. Marcos then waived the 2% charge for using a credit card to pay that balance.

Danny had also included a set of floor mats without charge, even though he had previously said that there was not enough left in the deal to allow him to.

So the car is just another BNW 1.2 Lounge, but it does have an unusual interior - we went for the "black/grey sail cloth" to try to hide the detritus left by dog and kids. We'll see if it makes any difference. Don't be confused by the name, which I had thought meant that the seat fabric would be more rough, hessian-like than the standard Lounge interior. In truth, it is the same, just that it is grey and black rather than grey and white. I think it works really well with the white dash panel. however, I am very pleased to have the glass roof as it would be a bit dark in there without it.

Having lived for three years with a car with no Stop & Start, and having read so many issues about it here, I was a little nervous to see how (if?) the system would work. On the short journey home, it refused to kick in. However, next time we went out and since then it has operated flawlessly, even with the air con going full bore.

I had a really good look over the car and it seems to be perfect and unblemished, so all good on that score. The only "issue" is that the boot floor/spare wheel cover was not quite pushed properly home under the back seats. Danny and I had a play with it to try to get it in and it is 95% right, but it is not quite perfect and is not lying exactly flat as a result. It is annoying me (unreasonably I know) but if anyone can be bothered to take a picture of the base of the rear of their rear seats in the boot showing where the carpet lies exactly, I'd appreciate it.

So here are some pics, mostly to show the dark interior trim, given that one or two of you may have seen a BNW Lounge already....

I like the interior seat color robin! It suits the black interior ambiance of the car much better than the other standard blue cloth.
 
Wtf is that fluffy thing standing by your 500? My Daisy would have whatever it is for breakfast :p

Oh and congratulations and so on :p
 
No tax disc! *calls authorities*
 
Correct - there is some new thing where the tax disc for a new car is posted to you and you can drive without one for 14 days.

Buying a new vehicle from a motor trader
From today when a motor dealer registers and licenses a new vehicle, DVLA Swansea will print the tax disc and send it directly to the address of the registered keeper, the motor dealer or the fleet operator (depending on the option the dealer chooses when they register the new vehicle). The motor dealer will no longer hold stocks of tax discs on their premises. This means that the motor dealer may not give you the tax disc when you buy a newly registered vehicle.

New legislation now allows a vehicle to be used without displaying a tax disc for up to 14 calendar days from the date of first registration.

https://www.gov.uk/government/news/modernising-dvla-services-update
 
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matter even..I blame my son he loves Tow Mater from the cars movie.
 
Yezzzzzzz. Board at werk coz it's munfend and finance have locked everything so i can't do any work
 
Yezzzzzzz. Board at werk coz it's munfend and finance have locked everything so i can't do any work

munfend waz yesturday itz munfbeginninng toodayy
 
I'm glad the deal went smoothly Robin. Makes a very pleasant change from the usual stories that get posted on here.

All best wishes for your new car.
 
I'm glad the deal went smoothly Robin. Makes a very pleasant change from the usual stories that get posted on here.

All best wishes for your new car.

Thank you. I would certainly recommend anyone within striking distance of St Albans using them.

Actually I had a question about the latest version of the Blue & Me. (Our last care had the older version and we never used it to play Appley music.) I am sure I know the answer is "no", but is it possible to play music from an iPhone that is paired with the car without using a USB cable? I only ask as the VW hire car we had recently could do this.
 
I'm glad the deal went smoothly Robin. Makes a very pleasant change from the usual stories that get posted on here.

All best wishes for your new car.

I think a good part of having a good experience as a customer is being a good customer yourself. Robin knows the score and I can't for one minute think that he would be unreasonable towards the dealer.

Other than to add to the spec a few times, I only called the dealer a couple of times before my car was in the country, I wasn't bothered about status updates tbh, I knew the car was going to arrive when it was going to arrive and that was that. I sometimes wonder if some of the shoddy service is down to people putting pressure on dealers and dealers then doing things quickly rather than properly.

Now I don't think this is the sole cause of dealer issues, but the way people carry on about S&S on here makes me think that they don't help the dealers out much.
 
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