if someone had the choice to buy a hybrid car for about £15k-16k (correct me if i'm wrong) and a faster more powerful and proper diesel car for the same if not lower price I think they would know the anwser.
Also found some people complaning about prius:
I bought a new Toyota Prius March 15. I was shocked and alarmed to read on page 8: "If you do not use the vehicle for a long time (2 weeks or more), the hybrid vehicle battery and auxiliary battery will discharge and their condition is liable to decline. Therefore, in order to make up for discharging, charge them once in every two weeks for about 30 minutes by starting the hybrid system with all electrical components turned off."
I called Toyota. "Joel" informed me that if we did not charge the battery as per the owner's manual every two weeks as required by the manual and any problem developed, that would be deemed negligence on our part and the warranty would be voided. Frankly, I consider this to be fraud. We were never given a single item to read, there is nothing in the advertising and no salesman disclosed, etc., any information at all relating to the necessity to have the battery on the car charged for at least 1/2 hour every two weeks or the warranty would be voided.
We are about to retire and, hopefully, take many long trips with the intention of leaving this car locked in our garage. One of the things that made us even angrier was that "Joel" told us it was "our fault" for not reading the manual before buying the car. Toyota didn't give us a manual in advance; and the requirement to charge the battery every two weeks is in none of the brochures or other materials available before purchase.
As strongly as we feel about protecting the environment, we would NOT have purchased a Prius had we known about this problem. I get stopped all the time in parking lots, etc., by people who never saw a hybrid asking how we like it. When I mention not being able to take a two-week vacation without hiring a car sitter, they thank me for letting them know and state they would not buy the car under those circumstances. Not a single person, not one out of at least 15 such encounters.
My complaints about my 2001 Toyota Prius are numerous!
1. front end alignment--cause unknown, several more alignments, still doesn't track well.
2. gas tank problems -- went from 45 mpg to 29 mpg. Took several trips to get the problem "solved" -- not sure that it is totally solved, the consumption screen is screwy and so is the gas gauge. Also told car loses gas mileage as they get older -- car was only a year or so old and a Prius doesn't use gas at stops.
3. rack and pinion steering -- several trips to service before they said there's a problem. Finally fixed
4. 3rd set of tires - 18,000, 36,000 and about 45,000 miles
5. accelerator assembly quit in rush hour traffic. Finaly fixed, took two trips. There's still a noticeable drop in power, almost daily.
Most problems "fixed" but I don't trust this car nor do I trust Toyota of Richardson to fix my car.
I have a Toyota Prius 2001. I have been stuck with it twice in less than a month. Went out to my car after work and had no power. My car was dead. Toyota wants me to take the car back (which is still under warranty) and then a technician will be out some time in May. They will not give me another car...want me to wait and if it breaks down again, have it towed in again!
How can a car manufacturer get away with telling you that "Oh well, we can't find a problem, so take it back until it breaks down again." I'm still paying on the lease and it's under warranty. I was told that I can only speak to customer service reps and no one else at Toyota will speak with me.
Prius is one of the most troublesome cars I've ever owned. Over the year I own it I had to take it to the dealership over 10 times for major repairs. The service was dreadful. The same problem needed to be repaired over, and over and over...
The latest outrage: I can not determine how much fuel the car has. The fuel gauge gets stuck somewhere in the middle. I can drive for hours with no apparent change in the fuel level. Then, within 15 to 30 minutes the level drops sharply, to "Needs immediate fill-up" level. The Toyota states that this is a normal behavior of this car. They claim that in order for the fuel gauge to operate correctly, the car needs to be completely filled-up all time. What kind of ridiculous car have they produced?
Toyota perfectly knows that there is a problem with the fuel tank. As a matter of fact, when I first brought the car for repair they instantly stated that the fuel tank is bad and needs to be replaced. Once they realized that it is costly, the story has changed.
The service in general has been horrible. For the last repair request Toyota Santa Cruz service department has kept my car for over 3 weeks. I called many times to find the status of my car, but got no calls back. Finally, today I was able to reach their Customer Relations specialist who told me in a very rude way that she just learned that there is nothing wrong with my car. To my question of why she and the service managers have not responded to my previous calls, she said that they are too busy to call the customers.
I have to conclude that Toyota has a death wish. I now understand at least one of the sources of the horrible state of Japanese economy.
I think I on a roll!!!!!