I look to you Fiatisti's for assistance in doing some mystery-ing around with our Vauxhall Meriva.

Its pretty much brand new, but has had water leaking in from somewhere. When it's been driven water has poured out the vents in the roof, the windows are misted up, the carpets are soaked through.

We assumed it was a warranty job because it is so new, but have been informed that if they cannot source the leak we're liable for paying for the work, so after they've done £600 of work trying to find it, and got nothing, people are getting understandably worried!

Any thoughts on where this could come from or what to suggest?

Noxide said:

Its pretty much brand new, but has had water leaking in from somewhere. When it's been driven water has poured out the vents in the roof, the windows are misted up, the carpets are soaked through.

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Condolences - this sounds like a nightmare!

If a franchised dealer has spent six hours getting nowhere, it's a challenge to come up with a constructive diagnosis just by sitting at a keyboard, but logic would suggest it's somewhere high up if it's coming through the roof vents.

Noxide said:

We assumed it was a warranty job because it is so new, but have been informed that if they cannot source the leak we're liable for paying for the work, so after they've done £600 of work trying to find it, and got nothing, people are getting understandably worried!

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And folks say Fiat dealers are bad!!

No way would I be paying for this; in fact by now I'd likely be thinking about rejecting the car & suing the dealer for damages.

In the final analysis, it wouldn't matter what the dealer is, or isn't prepared to pay for, because that decision would be taken by a County Court Judge.

Noxide said:

I look to you Fiatisti's for assistance in doing some mystery-ing around with our Vauxhall Meriva.

Its pretty much brand new, but has had water leaking in from somewhere. When it's been driven water has poured out the vents in the roof, the windows are misted up, the carpets are soaked through.

We assumed it was a warranty job because it is so new, but have been informed that if they cannot source the leak we're liable for paying for the work

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+1 on the handing it back..,

IF they fix it,
you'll have a MUCH worse likelyhood of corrosion , and dodgy wiring in the coming years - not worth the risk..,

Charlie

£600 for a Non diagnosis of a fault

Seriously bad garage work there
If i cant see a fault - i dont charge for a fault

Ziggy

Ziggy122 said:

£600 for a Non diagnosis of a fault

Seriously bad garage work there
If i cant see a fault - i dont charge for a fault

Ziggy

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Unfortunately that's as of a few days ago.

Current bill now stands at £2500. Gonna get some legal advice methinks.

Just as a little followup, Vauxhall head office staff are coming down to have a look at it. Oo-er.