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Old 16-02-2008   #1
 
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Question Steering Rack Under Warranty

Took my car into T.J. Vickers this morning to get a few things looked at under warranty.

They cleaned up and greased my rusty battery bolts, ordered a new set of brake pads and a new dashboard vent trim to be fitted under warranty.

I also need a new steering rack as the old one was clunking. they said they would need to ask the service manager whether this can be done under warranty or not, whos on holiday till Wednesday

Anyone had this done?

I'm sure it can be done under warranty, car has only done 10K and has 2 months of the 2 year warranty left.

Plus the car was supposedly checked and serviced by T.J. Vickers when I bought it so they should have caught all the problems really.
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Old 16-02-2008   #2
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Re: Steering Rack Under Warranty

Surely its got to be covered under warranty!
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Old 16-02-2008   #3
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Re: Steering Rack Under Warranty

Yes will be but I suspect there was no one there (sat staff) that wanted to take responsibility which I can understand.Has the rack been changed before?
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Old 16-02-2008   #4
 
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Re: Steering Rack Under Warranty

Originally Posted by T14086 View Post
Yes will be but I suspect there was no one there (sat staff) that wanted to take responsibility which I can understand.Has the rack been changed before?
Not to my knowledge, Eurocar were previous owwners but nothing in Servicing booklet or other paperwork to suggest anything has been done before.

Looking forward to quiet brakes and clunk free turning
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Old 16-02-2008   #5
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Re: Steering Rack Under Warranty

dealer can look at past warranty claims (no matter from what garage) however once fixed..............you'll miss all those noises you have come to know so well
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Old 16-02-2008   #6
 
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Re: Steering Rack Under Warranty

Originally Posted by T14086 View Post
dealer can look at past warranty claims (no matter from what garage) however once fixed..............you'll miss all those noises you have come to know so well
lol I can turn the stereo down and get my hearing back....eh??
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Old 16-02-2008   #7
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Re: Steering Rack Under Warranty

true but then you'll have to listen to the wife
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Old 16-02-2008   #8
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Re: Steering Rack Under Warranty

Originally Posted by T14086 View Post
true but then you'll have to listen to the wife
- turn the stereo back up before she opens her mouth
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Old 16-02-2008   #9
 
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Re: Steering Rack Under Warranty

Originally Posted by luvduvs View Post
- turn the stereo back up before she opens her mouth
Pointless she'll turn it off
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Old 16-02-2008   #10
 
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Re: Steering Rack Under Warranty

mine has got the same problem but they are doing mine under warrenty. still waiting for the rack to be deliverd though two weeks later
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Old 16-02-2008   #11
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Re: Steering Rack Under Warranty

Originally Posted by Thomas_Si View Post
Pointless she'll turn it off
You need to be strong Tom.....demand you drive the car not her
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Last edited by T14086; 16-02-2008 at 20:14.
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Old 16-02-2008   #12
 
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Re: Steering Rack Under Warranty

Originally Posted by toms white punto View Post
mine has got the same problem but they are doing mine under warrenty. still waiting for the rack to be deliverd though two weeks later
That's good news then, they should do mine as well.

Gonna complain though, Dealer Mechanics took it for service and test drive before I bought it and they missed all 4 of the things I took it back on.
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Old 16-02-2008   #13
 
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Re: Steering Rack Under Warranty

Originally Posted by T14086 View Post
You need to be strong Tom.....demand you drive the car
Lol I've only got a provisional, even worse though I pay for it, wash it, and maintain it as my wife knows nought about cars.

Still, test coming up in March.
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Old 16-02-2008   #14
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Re: Steering Rack Under Warranty

Originally Posted by Thomas_Si View Post
Lol I've only got a provisional,
ooops was only kidding aswell............well that shut me up!
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Old 16-02-2008   #15
 
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Re: Steering Rack Under Warranty

Originally Posted by T14086 View Post
ooops was only kidding aswell............well that shut me up!
First decent car we've been able to afford after sorting out somewhere to live and some furniture.

Despite all the little problems I love the car, can't wait to pass my test. Then I can put the wife in the passenger seat.
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