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Old 12-02-2007   #1
 
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Angry Ashmole

Hi everyone,

First, thanks for the input about my suspension and engine management. All is well now.

However, the rear double doors of my Doblo got stuck last week. (Fix It Again Tomorrow??) I had it into Eric Ashmoles in Swansea today. Four hours and three attempts at fixing it later I finally drove home!

The first time they did it the door wouldn't close properly afterwards and the second time they hadn't fitted the handle back on properly so it rattled itself nearly right off!

I could have forgiven this (just) were it not for the attitude of one of the service staff (the bloke) who told me that they were all on lunch and to basicly bu88er off until they were finished! He could see that I was fuming and did not care at all. Luckily I was spotted by a mechanic who came to fix it. (on his own time) To make matters worse I paid nearly £65 for this privilege!

It's just like when I took it for a service and they knocked the brake pedal sensor so the brakes were always on. No-one seems to care about customers, it's all £ signs to them.

I won't go there again, avoid them if you can.

Robin
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Old 14-06-2007   #2
 
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Smile Re: Ashmole

Better service now, got car in Tuesday, EGR I think, giving me a courtesy car and free diagnostics on vehicle too! I'm much happier to use them now, especially with the 25% off because of my last complaint!
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