Fiat Newcastle

I'd recomend them, very helpful, good service!

Is there just the one Fiat garage in Newcastle?

in newcastle yeh but there's 2 or 3 a few miles away

Same garage as these guys...................

http://www.fiatforum.com/garages/678...newcastle.html

huh they're an indepandant garage who i use a lot, the fiat dealer's used as a last resource

If its benfield you mean I have found they are crap. Gainmanor at the silverlink all the way hommie.

i like the parts Guys at Benfield! They're great

benfield newcastle?

Yes Gainmanor have a good reputation.

I use benfield (railway street) all the time for parts, guys are spot on (but I always know exactly what I need).

David

The past couple of time i have gone to Gainmoaner, i have asked for the Zendar aerial for the panda and was told "sorry but fiat dont make aerials for pandas" but Benfield fiat managed to get me one. Another time i asked for a exhaust hanger for the fiorino (the rubber 'O' ring), but Gainmoaner ordered a metal bracket instead .

What kind of past experience with Fiat Benfield Newcastle?

From my experiences of main dealers Gainmanor is by far the best.

I bought my car from benfield and it had a slight electrical fault, it went backwards and forwards about 8 times (they did nothing to the car) then the warrenty ran out and they told me I would now have to pay for a new body computer becasue they found what the problem was (strange that the warrenty had just ran out), I said no and took it to gainmanor who instantly diagnosed a faulty earth and fixed it free of charge.

Nicer set of people at Gainmanor too.

What do you want from a Fiat Dealer?

a. Your vehicle serviced in accordance with the manufacturers recommendations?
b. A service at a fair price?
c. Your vehicle to be inspected correctly?
d. Friendly, efficient service from staff?

Don't visit this ranch, forget this bunch of cowboys, when will people ever take notice by learning from past experiences of Fiat owners whom paid hundreds of pounds for a very poor service?

By What Car:
Running your car - Servicing and repairs
The majority of new car owners dutifully return to the franchised dealer to have their car serviced, usually paying over the odds for the pleasure. In the past, owners of cars still covered by the manufacturer’s warranty were tied to the franchised network for servicing – but not any more. Follow our steps to good value servicing.

• Shop around – costs even vary between franchised dealers, so don’t just return to the one where you bought your car.
• You can now get your car serviced at a non-franchised garage without invalidating your warranty, so call local workshops for prices too.
• If you do go to an independent garage, ensure it is VAT-registered and make sure the parts and fluids used are genuine manufacturer products. Get receipts and part serial numbers to prove this.
• Always stick to your car’s servicing schedule and ensure that the servicing book is stamped.
• Always read your warranty document thoroughly before booking your car in for servicing.
• If your car needs a repair or some warranty work carried out, however, this must be done at a franchised dealer in order to keep your warranty intact.

In between services, you can keep your car in tip-top condition by keeping fluids topped up and by carrying out regular checks. Find out what simple DIY jobs you can do.

I hope this helps.

This is not new,its been known for years,search the forum & you will see this.

However what it does not say is would you rather have you car inspected by a fully trained(IMI approved) Fiat technician of 'X' amount of years experience who knows exactly where to look/check or a independent garage who do the basics & thats it.End of day its your car & your money so choice is yours,I know which one I would choose!
Many occasions I have declined warranty work to customers because local garage was not VAT registered(even though they said they were)or pattern parts were used,unknown to customer to save money.
Anyone can work at a independent garage...whose working on your car?

p.s.I have nothing against local garages & have stated this many times & have worked at many.However they do not have the access to technical info & tools as a dealer has.You pay for what you get.