Hi there, sorry this has come 2 years later, but to cut to the chase.... avoid Anthony Betts like the plague!! I don't know if the company make it a policy to take your money, waste your time, and give the car back in the same condition or worse, but the Hemel Hempstead branch sure do! I own a 2001 Y reg Punto, 1.2 ELX. The amber (engine management) light first started flashing up about 6/7 months ago. We took it to AB, who claimed to fix it saying it was the engine coils. Within 2 days the ECU light began to flash again. Then they changed the HT leads. The car has been fine up until recently. About 3 weeks ago, we took it to AB for the same problem. They first claimed it was the HT leads which they changed. The engine still struggled so we took it back for visit no.2 This time they claimed it was the coils which they changed. This didn't work so we gave them one last chance, where they finally put their hands up and said they don't know what's wrong with car!! :bang: During this time, I spent approx £300-£350 on parts. I would've preferred to be told from the offset that they don't know what's wrong with the car, rather than waste my time and money. I'm convinced that they do not know what they are doing. I'm not even sure they actually do any work back there in the garage. The chap in charge of the ineptitude idiots who work in the garage is a complete moron with no customer service skills. My advice when it comes to punto problems.... trade it in!! I'm in the process of looking for a new motor right now. DO NOT GO TO ANTHONY BETTS YOU HAVE BEEN WARNED!!!! If you find a good punto garage please reply to this post.
