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Old 26-06-2004   #31
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Avoid Reg Vardy's Springburn Road Glasgow and especially condescending, patronising, slimebag Martin on the service counter. He seems incapable of opening his mouth without uttering untruths and nonsense.
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Old 26-06-2004   #32
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I'm contemplating adding Wilson's of Epsom to the avoid list, but I'll reserve final judgement just yet.

Story so far.....
THe boss books the car in for 24000 service. They ask if anything else is wrong, so she gives them her first stab at a list. Next day she rings them back to complete the list. "I'm sorry", they say, "you're not booked in". So, rebooks and gives them complete list of foibles.

Car goes in Thursday and they give her a Panda - what a laugh (but that's a different story). We know the car needs front tyres, but have left them to show that there's a problem of uneven wear. Gave them a quote for new tyres we'd had. Said they'd call back with their quote. You can guess that they didn't. The boss rushes back to collect the car in the evening to be told she couldn't have it back because the tyres are illegal. "Why didn't you phone me and tell me that?", she asks. Stunned silence. Mr's Dischuffed has to endure the Panda for another day.....[}:)]

Next day, goes back to collect car, but not everything is fixed because they didn't have all the parts, even though they knew the problems up front. On the plus side, they did beat the quote we had for tyres, so goo marks there :).

I'll give an update after the next visit next Friday......

Our next closest place is Bishop's in Guildford - any feedback on them?



Stilo 1.6 Dynamic in that nice pale metallic green & Volvo 850 T-5 Battle Cruiser (with f. expensive new tyres!)
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Old 08-07-2004   #33
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Update as promised....

... took car back for them to do the missing bits. Got a text message to say car was ready (never had a text from a garage before). Went to collect...... and they still haven't finished. Only got one headlight cover, and something else hadn't come in. So, another round trip reuired. Good grief!

Stilo 1.6 Dynamic in that nice pale metallic green & Volvo 850 T-5 Battle Cruiser (with f. expensive new tyres!)
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Old 09-07-2004   #34
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Avoid Arnold Clarke of Stourbridge....

See my posting here http://www.fiatforum.com/forum/topic.asp?TOPIC_ID=10777 for my experiences of them this year......

When I complained and got the attention of their service manager I got a better level of service from them, but I don;t intend using them again.

Their sister dealership in Oldbury doesn't seem as bad, but they've not had the chance to do much to the car yet - will find out more in a few weeks when I need to get my 24000 mile service done!

John ;)

New Fiat Ulysse 2.0JTD Eleganza, in blue, with options! :D

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Old 10-07-2004   #35
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just to let you know the fiat dealer on london road in nottingham has been taken over by sunwin motor group in the last few weeks
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Old 14-07-2004   #36
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Quote Quote:
Originally posted by breedon
just to let you know the fiat dealer on london road in nottingham has been taken over by sunwin motor group in the last few weeks

So I've noticed. My car has been back to them twice now for the problem I've paid 237 to be fixed, but hasn't. My car has started to play up with the same problem AGAIN! I'm not even gonna bother taking it back to them. So that's 237 down the drain. :(

Punto 55 SX all in black... That's my bitch!
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Old 30-08-2004   #37
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Re: Fiat Dealers to Avoid

Arnold Clark have a "monpoly" in Scotland, and Fiat here in Edinburgh - see www.arnoldsucks.com. . Recently asked Fiat why they sell through these t*ssers and got the name of an independant dealer - WM Cowan in Tranent. Anyone used these ? Thinking of an IDEA as a second motor, particularly a 1.3 Diesel - lovely!
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Old 12-09-2004   #38
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Re: Fiat Dealers to Avoid

I agree with the comments about London Rd Nottingham, if I have to use a FIAT garage I use JCS at nearby Kegworth.
http://www.jcs.uk.net/main.htm
Gordon
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Old 14-10-2004   #39
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Re: Fiat Dealers to Avoid

"Arnold Clark have a "monpoly" in Scotland"

No they dont,there are other dealers,i.e. Bicketts in Kilmarnock etc.
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Old 20-10-2004   #40
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Angry Re: Fiat Dealers to Avoid

Stay well clear of Toomey Fiat - Southend on Sea.

They are utterly useless!!!!
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Old 28-10-2004   #41
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Re: Fiat Dealers to Avoid

Olympian Fiat,wallisdown road, poole, Dorset.
I recomended this dealer to my mum and dad because i thought they were really OK when I was looking for my Abarth... so they bought a Fiat Idea from them...now i feel really bad because the company haven't got a clue what they are doing once you've got the car.. they got the car pre reg and said on condition we can have a sunroof fitted after purchase..they said yes deffinately...turns out a sunroof can't be fitted to the car once its out of the factory... they paid 500 at the time of buying the car and was refunded only 350 after over a month of waiting.. theres an electrical problem that they have failed to deal with on the 4 occasions the car has been in..I asked them to look into the price of my car to buy it outright and a week later they had not even bothered because i dont think they believed i could afford it... just shows you if you have dreadlocks people judge you as poor or something..loads more attitude problems that im not even gonna go into..
Basically they lost an 18,000 deal as I have gone to Goddards Fiat Salisbury
where the service is 1st class and i will be taking my mum to visit them sometime in the new car ..
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Old 28-10-2004   #42
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Question Dreadlocks?

Cool
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Old 28-10-2004   #43
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Scruffy Student

Well I didn't get taken seriously either when I was looking for my car, Benfield Fiat just looked at my student attire, and my Girlfriends old Micra I was driving at the time, and told me to come back later for a test drive 'when they were less busy'.

Even though I was the only one in there
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Old 29-10-2004   #44
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Re: Fiat Dealers to Avoid

Oh no another Olympian story of woe!!!! They are awful dealers there, and I agree Goddards are so much better, I shall be going there from now.
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Old 13-11-2004   #45
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Re: Fiat Dealers to Avoid

Continental Cars in Tuffnel Park (Vandals)

Car went in to have a couple small dents done on 3rd November, Collected it yesterday (13/11) Dents have been done but found, Lollipop on parcel shelf, stains on front drivers seat and back passengers seat, footwells & Mats covered in mud, What in god's name did they do to it, must have had a family day out, did not notice this at time of collection because it was dark, Called today but got answerphone, will call them on monday and complain but doubt they will admit responsibility, interior was like new when it went in, Will demand that they come and look because I dont want to take anytime of work to drive up there just to have an argument, If anyone from continental cars reads this "Thank you very much for ruining the car" "get it sorted or I will spend 75 in the county court to make you pay"
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