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Old 11-06-2008   #1
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SGM Fiat, More delay for my 500:(the saga!

After being assured my 500 would arrive at the dealer on Monday, it hasnt
Rang them this morning and was told that there are 6 cars being delayed at the moment, apparently the guy chased Fiat up this morning and they told him its a transport issue now.... but the transport company wont tell the dealer what the issue is.

Im assuming that as its affecting another lot of cars its not specific to mine, so hoping not a damage problem I asked about the price increase, hed not heard about it but assures me mine is a sold car and I wont be asked for more cash So, crap service from Fiat, at least tell me why its being delayed, and of course it would have been nice if the dealer had told me it hadnt arrived yesterday before being asked

Ive been very patient so far, but Fiat refusing to tell my dealer why my car is being delayed is just pants and Im getting a wee bit fed up now.
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Old 11-06-2008   #2
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Re: More delay for my 500:(

Frustrating Barry, but you'll be like a kid in a sweet shop when it arrives...
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Old 11-06-2008   #3
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Re: More delay for my 500:(

Im just paranoid its being delayed because of damage, my Panda was in 2004 and they woudlnt say why either and then denied all knowledge when it arrived at dealers in a right state.... Im almost wishing I hadnt ordered it. I need a chill pill
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Old 11-06-2008   #4
 
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Re: More delay for my 500:(

Originally Posted by nuovapanda View Post
..... and they told him its a transport issue now....
Yep, they reversed one of the transporters in the side of your car........

Sorry couldn't resist.

Pisser though all the delays, sorry to hear it.
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Old 11-06-2008   #5
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Re: More delay for my 500:(

LOL, that actually cheered me up Mark... it has to be something bad, I just know it as they had cars delivered last week as I saw them.
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Old 11-06-2008   #6
 
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Re: More delay for my 500:(

Ask them why can't you go to Avonmouth and collect it?
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Old 11-06-2008   #7
 
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Re: More delay for my 500:(

Your patience must be wearing VERY thin by now. I don't know WHAT to say

Hang in there!!
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Old 11-06-2008   #8
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Re: More delay for my 500:(

Originally Posted by RobW View Post
Ask them why can't you go to Avonmouth and collect it?
Won't be PDIed registered or taxed.
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Old 11-06-2008   #9
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Re: More delay for my 500:(

Originally Posted by The Beast View Post
Won't be PDIed registered or taxed.
Or valeted.

Cheers

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Old 11-06-2008   #10
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Re: More delay for my 500:(

I realised the above, hence not asking! Id just love to know what the transport issue that Fiat wont tell my dealer about is?
I mean, its like your car is delayed sir, but we aint telling you why... that is pants.
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Old 11-06-2008   #11
 
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Re: More delay for my 500:(

If they tell you they had a FIAT 500/transporter interface issue they need sorting out...
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Old 11-06-2008   #12
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Re: More delay for my 500:(

Im onto customer service, enough is enough
Have told them Im not complaining about dealer, but want to know why my car isnt here, and being kept in dark.
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Old 11-06-2008   #13
 
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Re: More delay for my 500:(

Originally Posted by nuovapanda View Post
Im onto customer service, enough is enough
Have told them Im not complaining about dealer, but want to know why my car isnt here, and being kept in dark.
GOOD LUCK NP
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Old 11-06-2008   #14
 
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Re: More delay for my 500:(

Why is there such a variation in factory order times?

I ordered mine over the Easter weekend, was told it would arrive late May and it did - and, with the exception of a sliding sunroof and leather interior, it had just about every extra on it.

Some people seem to have to wait much longer - are they ordering through small dealers without any 'buying power'?
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Old 11-06-2008   #15
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Re: More delay for my 500:(

bad luck barry. You have more patience than me. I want everything NOW!!!
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