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Old 14-08-2008   #1
 
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Warranty question on Bravo?

Hi, i purchased a new Bravo 150 tjet Sport at the end of May 2008. No issues with the car (absolutely great!!!). HOWEVER!! Received a letter a few weeks ago regarding my 1 Years AA Membership having been set up. Also on the same letter it stated that my warranty has also been set up BUT it stated only 3 years (?) and not the 5 years. Also stated 3 years or 60,000 mile.
So, got on the phone to Cust Services and asked them to explain as i told them it should be 5 years surely? Bloke on the other end said he would check and after about a minute and taking some further details said not to worry as i DO have the 5 years.
Now a couple of questions - Should i call back and ask them to put this in writing to me?
and
Bloke asked if i had paid full price for the car, why should this make a difference and has anyone else had a similar experience?
THANKS IN ADVANCE
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Old 14-08-2008   #2
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Re: Warranty question on Bravo?

Did you buy the car at Cost price...and was it ordered and bought brand new?

or did you get a discount on the car and it was pre-reg?

Fiat will only honour the 5 year warranty on cars paid at cost price and ordered new from them. Any pre-reg cars only receive the 3 year warranty as the first owner is actually the garage you bought it from.

This is what happened in my case. Car was still on the boat from Italy when I bought it, but it had been bought as part of a mass shipment by Arnold Clark. So when it came into the country, it was transported to the dealership I bought from, registered and then it was signed over to me the very next day!

Ludicrous I know!

But yeah, i would ask them for something in black and white stating the 5 year warranty. Saves any arguments once the 3 years is up!

I just got my letter today stating the same...3 years or 60,000 miles. i wouldnt worry too much unless you do over 20,000 miles in a year!
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Old 14-08-2008   #3
 
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Re: Warranty question on Bravo?

the car was ordered and bought brand new - definitely not pre-reg - from Thames Fiat and waited approx 3.5 weeks for delivery. When ordered salesman confirmed the 5 year warranty as well. So i am also the 1st owner. As for mileage, i probably would only do about 10,000 per year. But yeah, will call them back to request a letter confirming unlimited 5 year warranty - just to be on the safe side.
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Old 14-08-2008   #4
 
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Re: Warranty question on Bravo?

Originally Posted by sattyb View Post
the car was ordered and bought brand new - definitely not pre-reg - from Thames Fiat and waited approx 3.5 weeks for delivery. When ordered salesman confirmed the 5 year warranty as well. So i am also the 1st owner. As for mileage, i probably would only do about 10,000 per year. But yeah, will call them back to request a letter confirming unlimited 5 year warranty - just to be on the safe side.
get something on paper mate, who knows what happen in 3 years time? ur sales guy or even the whole dealer might not be there any more and you have to take ur car to other fiat dealer, with the letter u got now, sure you wont get the 5years mate!!!
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Old 14-08-2008   #5
 
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Re: Warranty question on Bravo?

Will do this tomorrow - i should have asked 1st time round.
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