(G) Tango Red Touch Up Paint

Hi all

I'm desperately trying to get touch up paint for my Bravo paint code 187.

I've been to 2 dealers and it's not listed, Halfords (not listed and therefore can't mix it) and a local bodyshop (not listed and therefore can't mix it).

The most helpful dealer said that it can take a while for Fiat to issue touch paint when a new model comes out (if at all) and suggested that I ring Fiat and "...moan as the more people who ring the more likely they will get the paint produced"

Well I wish I could moan to Fiat as I've just rang 00800 34280000 and after selecting option 2 I get a voice telling me my call may be recorded etc at which point there is silence for about 30 seconds and a click hanging up the call.

So, 2 issues, where is the touch up paint and where is Fiat customer services when you want them?

Jonno1

Try this number here and ask to speak to the Customer experience manager, tell him about not being able to get hold of the touch up paint and he might be able to help you out, worth a go

Customer Experience Manager
Fiat Group Automobiles UK
Tel: 01753 519219

I'll be in Wentane (who have an onsite body shop) on Monday so I'll ask about touch-up pens. I could do with one for the stone-chip in the middle of my bonnet.

Same with Maranello - what pissed me off was that the sales woman confirmed the order when I bought the car, then the parts guy said 2 weeks later it's not available! I got the dealer's contracted "Smart CarCare" repair guys to mix mine up .