I recently noticed that the paint on my front bumper was beginning to flake just to one side of the grille badge. On closer inspection I could actually peel the paint from the bumper from the patch outwards. Fiat dealer said that it is not covered by any warranty and as a good will gesture they would smart repair it, to which I reluctantly agreed too. The results are awful!
I rang Fiat customer services to complain about the paint "defect" and explained about the smart repair and that my bumper is now peeling at the bottom as well. After they liased with the dealership they agreed that it is not covered by warranty but as a good will gesture they will send me a £150 voucher to spend at a Fiat approved bodyshop with a repair quote of £360 minus the voucher.
My question is......is there any way an independent body shop could prove one way or another if this is a paint defect or just crazy sized stone chips??
Calling all body shop experts please
I rang Fiat customer services to complain about the paint "defect" and explained about the smart repair and that my bumper is now peeling at the bottom as well. After they liased with the dealership they agreed that it is not covered by warranty but as a good will gesture they will send me a £150 voucher to spend at a Fiat approved bodyshop with a repair quote of £360 minus the voucher.
My question is......is there any way an independent body shop could prove one way or another if this is a paint defect or just crazy sized stone chips??
Calling all body shop experts please