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Old 08-08-2017   #1
Join Date: Aug 2017
Location: Gloucestershire
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Unhappy Works but won't control my phone for music / occasionally phone calls

Hi I really hope someone can help because I have tried everything I can think of!

I have a 63 Plate 500 Lounge.

So around April time I had taken about 3 weeks sick from work, when I returned and plugged my (previous) iPhone 6 plus into my lightening cable to my blue & me it would not control my phone, as in change song and I noticed that the song no longer come up on my little dashboard. It takes me two times to get my music to start playing through the speakers in my car (first time never works) but ti has always been a teeny bit temperamental, until now when it practically flat out refuses to just get on with it and do it's job!

I'm now using an iPhone 7 which I thought might fix the problem but no! Sometimes I can answer calls on the hands free and it will work but sometimes I will answer the call and my phone doesn't connect to the blue & me speaker which is pretty useless as that means I'd have to touch my phone which obviously I cannot do when driving! All I really want to be able to do again is change the song / pause music on my phone by using the steering wheel but it just refuses, if I hit pause then it just mutes the speakers and carries on playing on the phone, the change track buttons do not work at all (however they work for cd's etc) I have already updated my Blue & Me to the most recent update and updated my phones ios, the next move is to take it to Fiat but I really don't want to spend lots of money on this little problem, especially when I am not sure how much longer me and Isabella the 500 will be together due to upgrading! I fancy the 500x ;D

Pls help,

Lauren & Bella x
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