I tried to pair my new TomTom2 Live with 2012 FIAT 500C. But I kept getting pairing failed message. What is the reason ? How to fix and get them paired up ?

I have found one thing that may fix it see my thread
https://www.fiatforum.com/blue-me/308675-urgent-upgraded-blue-me-6-0-now-tomtom2-will-not-connect.html?p=3088847
You will have to upgrade the software but it does work first time