Hi Guys
I had the complete opposite problem mine was “ How can I turn down the Blue&Me, as it booms out when I give it a task and I would like to turn it down, would this also control the incoming / outgoing phone vol?”
I had a couple of replies as listed below.
KOP32 “In reply to question 2 you can turn down the volume using the radio menu, go to "External Volume" and I have mine set on 20 which is just right for both incoming and outgoing calls.”
misssporty500 “I turn mine down on my steering wheel what you use to turn down the radio is what turns down when your on a call or whatever or whenever she speaks.”
Mine worked using the KOP32 method
Hope this helps
trebor58