Hi just joined the forum 
I spotted this post after experiencing the same problem.
We bought a 500L Trekking in December, we are in the UK. We use the vehicle for average miles (2500 since December). Last week we left it at home as we went on a motorcycle tour. Came back and the battery was flat as a pancake.
The RAC guy came out and tested the battery. It's healthy, in other words it does charge and holds a charge but he found there's a constant 2amp drain which, over the course of a week, would cause it to go flat.
We tested all the usual, obvious things like the interior lights, even the boot light to see if it stays lit when the boot is closed. It works as it should. The RAC guy advised us to run the engine for a minimum of 45 mins to re-charge it and we did that. He also advised us to call the dealer so they can investigate what may be causing the drain.
We called the dealer today (Ancaster in Welling) and the service desk bod first told us we were probably not using the vehicle enough. (2500 miles in six months is not low miles). He then asked if we just use it for short trips (well, if you consider trips to the Yorkshire Dales and West Country to be short then I guess so) He then advised us that if it's the battery then we will have to pay for a replacement.
It annoyed me that the line of questioning was in a manner seemingly pointing the finger at how we were using the vehicle or implying we may be at fault in some way.
We're not mechanical numpties, we have owned many cars and motorcycles over the years and I certainly was not born yesterday.
The fact of the matter is that a new battery fitted to a new car should not go to pieces after six months. From reading other posts this is evidently a common issue and I will not be taking any flannel from the dealer.
Like everything else nowadays you have to constantly argue with organisations to get anything approaching common sense from them so I am ready for a battle next week when the car goes in...I'll post an update next week so you can all know how we got on. Cheers to all, Libby and Joe
I spotted this post after experiencing the same problem.
We bought a 500L Trekking in December, we are in the UK. We use the vehicle for average miles (2500 since December). Last week we left it at home as we went on a motorcycle tour. Came back and the battery was flat as a pancake.
The RAC guy came out and tested the battery. It's healthy, in other words it does charge and holds a charge but he found there's a constant 2amp drain which, over the course of a week, would cause it to go flat.
We tested all the usual, obvious things like the interior lights, even the boot light to see if it stays lit when the boot is closed. It works as it should. The RAC guy advised us to run the engine for a minimum of 45 mins to re-charge it and we did that. He also advised us to call the dealer so they can investigate what may be causing the drain.
We called the dealer today (Ancaster in Welling) and the service desk bod first told us we were probably not using the vehicle enough. (2500 miles in six months is not low miles). He then asked if we just use it for short trips (well, if you consider trips to the Yorkshire Dales and West Country to be short then I guess so
) He then advised us that if it's the battery then we will have to pay for a replacement.It annoyed me that the line of questioning was in a manner seemingly pointing the finger at how we were using the vehicle or implying we may be at fault in some way.
We're not mechanical numpties, we have owned many cars and motorcycles over the years and I certainly was not born yesterday.
The fact of the matter is that a new battery fitted to a new car should not go to pieces after six months. From reading other posts this is evidently a common issue and I will not be taking any flannel from the dealer.
Like everything else nowadays you have to constantly argue with organisations to get anything approaching common sense from them so I am ready for a battle next week when the car goes in...I'll post an update next week so you can all know how we got on. Cheers to all, Libby and Joe
