I posted regarding broken door handles yesterday. I now can't find the other posts on the subject! Is it me or have they been removed? It must be a big problem.
No your post is still there, did you look?
I found it in a few seconds, here;
https://www.fiatforum.com/500/220731-drivers-side-door-handle-hanging-off-10.html
post #137
We have nothing to hide here, no conspiracy!
A week ago I called into Stoneacre's Lincoln to tell them about the handles.I was asked to bring the car in to let them see it.When asked, they said that they had 1 other car with the problem. I think that may be an understatement! Today I took the day off work and did a 40 mile round trip to Lincoln. The receptionist rang service. I was told that there was nobody free to look at the car.It had to be booked in.I was not told that a week ago!I then went to the parts department to order a set of wheel plates (the 3rd set needed so far!!!)I was telling the young man in parts how angry I was when the guy behind ,sat at a desk ,joined in It turned out that he was the service manager who had spoken to the receptionist. I said to him "The car is just outside your door,can you not come and just confirm that the handles are coming off" He didn't have time!!!Words fail me! When I arrived home I tried to ring Fiat. The number in my handbook was no longer active. I rang Stoneacre to ask for Fiat's number. They gave it to me. Not a current number!! I rang Stonacre's head office to complain.They didn't have Fiat's number ,but said they would ring me back with it.They did. I rang Fiat .The man on the phone as very pleasant and said he would call me back.He called a little later to say that they would look into my problem and ring me back within 48 hours.I will let you know the outcome.I have never wanted a Fiat in the past ,but my Wife liked the 500 when she first saw it.It's her car and she has enjoyed it.I am very dissapointed with Stoneacre and will not buy from them again.
