General who has a car on order at sg petch

Currently reading:
General who has a car on order at sg petch

Me. I do. BNW 1.4 Sport. Ordered 15th Aug. Expected 30th Nov. I've been a bit disappointed with Petch's customer Service - they've made NO contact with me at all since ordering. I phoned them about a month ago and was told it's due 30th Nov, but don't know if that's in country, at showroom or ready for pick up. Have traded in my PT cruiser and it's limping along needing some work so the sooner I get the call the better! I have a friend who's also ordered her 500 from Petch about 3 weeks after I did - she's heard nothing either.
 
I bought my 500c from them and thought they were fine. Chased them up a couple of times for updates but to be honest there is not a lot they can tell you. Mine came 14 weeks after order but that included 2 weeks of the factory being shut down.

Dont understand why you would want them to contact you if they have no new information.

As soon as your car is in the country it will be with them quite quickly.
 
Well I somehow worked out the very difficult code of OP message (Could it be that it's directed at Marvtab & Clair y? Duh.)
I suppose the main reason I'd like them to contact me is because the salesman suggested "about 8 weeks" wait for my car. Would've been nice of him to 'phone me after 8 or 9 weeks to let me know what his new approximation was. But it's really not that big a deal and I'm not losing sleep over it. I'm sure someone will let me know when my car's ready for me.
The friend I mentioned who also ordered from Petch had a 'phone call today to advise her there's been a delay with her order and she can expect delivery mid January. I hope I don't have to wait that long simply because my current car is in need of attention and I'd rather not pay out on a car I'm getting rid off.
 
Well I somehow worked out the very difficult code of OP message (Could it be that it's directed at Marvtab & Clair y? Duh.)

:eek::eek::eek::eek::eek:

Oops..... must admit I didn't think of that (that it could have been someone's name from the forum) Plus I didn't pay attention at the fact you already had answered.
My apology to mightydquinn, being compared to Gordon Brown, that's got to hurt real bad. :D

Pie, anyone? It's on me!

saupload_pie_01.jpg
 
Last edited:
Great news Mightydquinn. I called Petch yesterday - mine is still due to arrive in country on 30th November so they reckon I should have it mid-December at the latest. What model is yours btw? My friend was told hers has been held up because it's a Lounge and they're experiencing delays on Lounges and mine's due on time cause it's a Sport. Wonder if that's really the case?

(nice pie Cucciolotto. And nice gesture)
 
My friend was told hers has been held up because it's a Lounge and they're experiencing delays on Lounges and mine's due on time cause it's a Sport. Wonder if that's really the case?

Crikey, we're gonna get them all! :bang:

So it's a British car, sorry Germans first.
So you bought it without the scrappage scheme, sorry scrappage first.
So you ordered a Lounge, sorry Sports first.

(n)

What next?

"So you ordered it in black, sorry whites and reds first.
So you're 35, sorry, over 40's first.
So you're a size 9, sorry 10 and above first.
So you like tomato soup, sorry carrot and vegs first.
So you like The Office, sorry Frasier or Seinfeld fans first.
And I can see on records that you haven't got the right postcode, your mobile number ends with a 7 (Mmmhh, not good in Italy), your dog is too fluffy, deliveries made only when temperatures are above 20C (probably in May), your lasagna recipe has mushrooms in it, you're not wearing your poppy today and Jedward are still on X Factor. All that taken into account, we'll call you back in 2013 Sir."

Bet Fiat are regretting to use the same factory for 3 cars!
 
I'm not suggesting this is actually the case at all - I'm simply telling what the salesman claimed was the reason. We were together when she phoned the garage: My friend: "Any word on when my car will arrive?" Salesman: "Sorry, we're experiencing big delays with deliveries - will be Jan at the earliest" My friend: "But I'm sat with someone else who ordered from you and their's isn't delayed" Salesman: "Oooo - did they order a sport? It's cause you've ordered a Lounge - only Lounges are delayed".
Personally sounds like an on-the-spot b*****ks excuse to me, but I wouldn't want to suggest that the garage/ salesman is in any way at fault (& risk the wrath of Maxi360 the great salesperson defender).
 
Personally sounds like an on-the-spot b*****ks excuse to me, but I wouldn't want to suggest that the garage/ salesman is in any way at fault (& risk the wrath of Maxi360 the great salesperson defender).

Well the salesman is guilty....... of telling porkies!
I too think that was an on-the-spot big fat lie, yet there are few things more annoying than being taken for an idiot! Hence my sarcasm on the above message, nothing directed at you, I knew you didn't suggest that was true at all. ;)
 
:eek::eek::eek::eek::eek:

Oops..... must admit I didn't think of that (that it could have been someone's name from the forum) Plus I didn't pay attention at the fact you already had answered.
My apology to mightydquinn, being compared to Gordon Brown, that's got to hurt real bad. :D

Pie, anyone? It's on me!

saupload_pie_01.jpg

apology accepted.
but I didnt sulk so it was no problem...:)
 
whats the odds that they wont ring me this week.:bang:
I will give them while friday..:p
my scrapage car is all ready to be taken away.:cry:
 
Back
Top